Your repair problems solved!


We have now opened a forum for all your guitar hero questions as this page was getting a bit too big! You can now post all your problems and read the solutions here, and comments will be closed on this page from now on.

Send us your problems and we will answer them for you! See how simple an idea can be?

Following a few emails from people with different Guitar Hero problems we have decided to start this section. All you need to do is post your problems below and we will tell you how to sort them out with pictures and advice. We hope over time this will become a useful resource for people all over the world who need a bit of help sorting out any issue they have with drums, microphones or guitars, after all they take a lot of abuse and are going to need some TLC from time to time so why not ask to see if we have any guides for fixing broken whammy bars, neck sliders or why the red drum does not respond anymore!

To start you off here is a letter we received


I just found your site while looking through ebay and I was wondering about my Whammy bar which recently broke, well it still works but it just hangs down limp all the time and does not spring back anymore, it just sits there pressed down all the time. Any ideas on how I can fix this or have you come across this problem before?

Thanks Jay

Well as it happens we had seen this before. It is caused by a small spring on the back of the whammy bar which would either break, fall off a small anchor point inside the guitar or the small anchor point could have broken off. We sent Jay a few pictures of what he needed and he was back up in no time!

If you want your questions answered just post them below for all to see and we will get back to you.

Go to the new GHR forum here



85 Comments on "Your repair problems solved!"

  1. Jay on Mon, 1st Jun 2009 11:46 am 

    yep, my whammy bar is fixed and now springs back up like it should =)

    altho iv noticed (even for awhile before it broke) that the way the whammy bar rotates so u can move it to just the right place so u can reach it….well mine seem to be less stiff as it was and it doesnt stay in the place i want it, i dont know how many long note iv ruined cos iv been tryin 2 reach the whammy bar that had fallen down.

    any hints on how to maybe stiffen it back up abit so to speak lol

    thanks again


  2. Juan on Mon, 1st Jun 2009 9:05 pm 

    Hi, i have a world tour guitar but it squeaks when strumming….it makes like a rusty noise when playing consecutive notes altough it works perfectly it’s a little annoying, what can i do to fix it?? thanks!!.

  3. Steve on Thu, 4th Jun 2009 6:24 pm 

    Hi Juan

    There are a few fixes around for the ‘squeaky strummer’ problem ranging from bits of cardboard being inserted into the strummer to wiping the sides of the strummer with WD40, I’m afraid I would steer clear of both of these as neither seem permemant and could cause further damage.

    I would say the safest course of action is to put up with it or turn up the music, but if it is annoying you that much I would go for the WD40 option – NOTE Do not spray WD40 into your guitar!:

    Take the faceplate off your guitar, apply some WD40 to a cotton bud, move the strummer up and wipe the underside of the black strummer bar with the cotton bud, then move the strummer down and wipe the top, wipe off any excess and test.

    I would just accept if you can hear the strumming your not playing loud enough!

  4. laura on Wed, 3rd Jun 2009 12:52 am 

    while moving to a new apartment, the movers ripped the wire on the cymbol off. is there anyway to replace or fix this?

  5. Steve on Thu, 4th Jun 2009 6:33 pm 

    Hi Laura

    Yes it is quite easy to repair a snapped cymbal wire. You have two choices, firstly you can buy a replacement cymbal wire which is a straight forward plug and play solution (see our parts store), or you can repair it yourself.

    To repair it yourself you will need to buy a replacement 3.5mm mono headphone jack – 3.5mm is the normal size for headphone jacks and you can tell if it is a mono or stereo jack as a mono will have 1 black ring around the connector and a stereo jack will have 2 – and solder that to what is left if the wire. The only real problem you may run into is if the remaining piece of wire is not long enough in which case you will have to get creative with soldering in extra wire, if this is the case use solder with a sliver content to give you a better connection.

    Hope this helps – we would love to know how you get on!

  6. Pin on Thu, 4th Jun 2009 9:36 am 

    Hi, I just bought a second kickpedal for GH Metallica so I can play double bas.
    The problem is that it doesn’t respond very well as the old one. No matter how hard i kick it down it’s still the same dull thump as if I press it down gently. Is there anything I can do without having to exchange it to a new one?

    The problem is that the new pedal isn’t pressure sensitive as it should be. It works when you use it, but if you press on it gently it sometimes doesn’t give any response. And if you press it down hard it just gives a “normal” sound, not a loud one as its supposed to.
    I’m also using the official connector that I got with the pedal. I have tried to switch places on the connector but that doesn’t help. It’s the same if I only play with that pedal too.

  7. Beverly on Fri, 5th Jun 2009 4:59 am 

    We have an aerosmith Gibson guitar that won’t work — the keys won’t work and the only thing that will work is the strum bar. Any suggestions? Thanks!!

  8. Steve on Fri, 5th Jun 2009 1:34 pm 

    Hi Beverly,

    (edit see new page on fret button problems here)

    First you need to find out which bit has the problem – either the keys in the neck, connection between the neck and the main body of the guitar, or something inside the guitar. The first steps I would suggest would be to see if you can borrow another gh3 guitar (does not have to be a Areosmith one) then try the neck from that guitar in yours and vice versa. If neither neck works on your guitar (or you cant get your hands on a second guitar) the next thing would be to check the connection, when you remove the neck and look at the connection you will see 8 spring loaded pins in the body of the guitar and their corresponding connection points in the neck – ensure that all 8 pins are there and they spring up and down OK then clean the contacts on the neck side using a Q tip and alcohol (or nail varnish remover) to remove any tarnishing that has built up over time. This usually helps if some of the buttons are being a bit unresponsive but if none work at all you may have to take the guitar apart and check the connections to the main circuit board.

    Hope this helps – tell us how you get on!

  9. jose on Thu, 18th Jun 2009 5:33 pm 


    when i buy GHWT band kit the orange button doesn´t work and the yellow sometimes, I realy need help with that or im gonna broke it plz help me.


  10. Steve on Thu, 18th Jun 2009 6:33 pm 

    Hi Jose

    Have a look at the reply left to Beverly below the procedure for the GHWT guitar is much the same as for the GH3 Guitars:

    We have added a new page for fret button problems with a little troubleshooting video that may help.

  11. Josh on Sun, 21st Jun 2009 5:41 am 

    Hi, I have the GH:WT drums for the Xbox 360 and they don’t work. The controller part of the drums works fine (the D-pad, start and back buttons, A,B,X,Y all work) but none of the drums or cymbals. I pulled it apart to test the sensors on the drums and they all work fine. I tested this by connecting them to a multimeter and observing the change in voltage. I really don’t know what else I can do now. Any recommendations?


  12. Steve on Sun, 21st Jun 2009 12:06 pm 

    Hi Josh

    I would say if all the controller bits work and none of the pads work (I assume the bass pedal does not work either) then the problem will be the connection between the controller unit and the main board of the drum kit. To check this you will need to remove the top three screws (arrowed in picture) on the back of the drum kit and you will find the controller sections then falls away from the front and is connected by one ribbon cable with a grey connector plug – this is what I think will not be connected properly.

  13. Josh on Sun, 21st Jun 2009 12:43 pm 

    Hi Steve,

    Thanks for replying so quickly. The connector that you’re talking about is unfortunately connected. This was also tested with a multimeter. You are correct about the bass pedal though, as that does not work either. I’ve been staring at this one for ages and it’s got me really baffled.

  14. Steve on Sun, 21st Jun 2009 4:36 pm 

    well if nothing is working apart from the unit that communicates with your console lets go through the options:
    1- all of your pads, cymbals and pedal are broken (very unlikley!)
    2 – there is a problem on the curcuit board (possible)
    3 the connection between the controller module and the curcuit board is not working (most likely possibility)

    You should take your drums apart and have a look at the end of the ribbon cable that connects to the control module and see if there is any damage to the soldering – this is a possibility is someone has removed the control module, not unplugged it, and pulled it – this is fixable but difficult or I can send you another curcuitboard which you will just have to plug your drum pad connectors and your control module to.

    Have a play and get back to me with what you find

  15. Tim on Tue, 23rd Jun 2009 12:12 am 


    I’ve had GT:WT for a few months now, and recently the red drum has stopped responding to being struck. Weirdly, sometimes hitting the red drum now will cause a hit to register on the yellow cymbal.

    I think I’m just outside the warranty period (a piffling six months), so if there’s any way I might fix this without buying a whole new set that would be great!

  16. Steve on Wed, 24th Jun 2009 12:04 pm 

    Hi Tim

    It sounds like you have two problems
    1, Red pad has dies this can be fixed either by replacing the piezo sensor with a new one (see here) or by replacing the whole pad (see our parts store)

    2, if hitting the red pad hard causes the yellow to register it means too much of the vibration caused by hitting the red pad is being transfered into the yellow cymbal’s sensor – this can be fixed by ensuring the yellow pad as attached properly (check all screws are tight and the cymbal pole is tight) if this is all fine you need to get the drum tuning kit from red octane and tune the sensitivity correctly.

  17. Amy on Wed, 24th Jun 2009 5:47 pm 

    I’m having problems with my drum kit. The yellow cymbal has stopped responding when it is on it’s proper tower. I move the cymbal head to the orange tower and it responds ok. The jack attached to the cymbal head is in tact. What do I need to check next?


  18. Steve on Sun, 28th Jun 2009 1:29 pm 

    Hi Amy

    If the yellow cymbal works one one side but not on the other then you will need to check the cymbal wire, to check this fully you will need to open the back of the drums up and swap the small white plugs on the curcuit board so the cymbal wire for the orange cymbal is plugged into where the yellow one is currently plugged in – this should rule out a cymbal wire problem.

    Feel free to get back to me and tell me what you find when you try this

    Thanks for visiting the site!

  19. Josh on Fri, 26th Jun 2009 9:17 am 

    I was looking at what you posted earlier and I believe the most likely option is the second one. I tested and retested with a multimeter all the connections between the two circuit boards to the best of my limited ability, and there is definately no problem with the actual link. If you can think of any other areas on the circuit board I can test please let me know. Otherwise I think its out to the bin this drumkit’s gonna end up.

    Thanks for all your help Steve. This is an excellent site.

  20. Steve on Fri, 26th Jun 2009 2:08 pm 

    Well Josh if the xbox controller part is working, but none of the drum functions are working, and the connections between the drum and controller parts is working to the best of your knowledge then the problem will lie with the actual drum controller board. Your best bet might be to try and replace just this part, email me if you want to give it a go.

    Sorry it wasn’t something easier and thanks for visiting the site

  21. Crispy on Sat, 27th Jun 2009 5:02 pm 


    I have had my GH:WT guitar since last Xmas and strangely when you turn it on two red lights come on rather than the one above the strum bar – any ideas?


  22. Steve on Sun, 28th Jun 2009 1:31 pm 

    Hi Crispy
    Does this effect your ability to play the guitar at all or does it all work but just a weird combination of lights? I take it you have the PS3 version?

  23. jose on Sun, 28th Jun 2009 7:39 pm 


    I bought another GH:WT guitar and i change the neck, but it works all bottoms, i gues the problem is inside the guitar pleace help


  24. Crispy on Mon, 29th Jun 2009 8:05 pm 

    Hi Steve,

    It works on the XMB like a controller, fine, but once in the game, nothing. I have the PS3 version. It is always the same two red lights on the right hand side looking down at whilst wearing it!!!


  25. Steve on Sun, 5th Jul 2009 2:55 pm 

    Hi Crispy,

    As I am an XBOXer I cannot help you with that one, I would suggest you try and post on a PS3 forum or maybe one of our helpful readers might have your answer – any thoughts guys?

  26. Mike Marotta on Wed, 1st Jul 2009 2:47 am 

    We have the same problem as Laura did, but i don’t see the replacement cybol wire on the site.. please let me know how to get one ASAP


  27. Steve on Sat, 4th Jul 2009 12:01 am 

    Hi Mike

    I do have some at the moment and they can be found in the Parts Store, but get in quick as they sell fast!

  28. Xavier on Tue, 7th Jul 2009 11:11 pm 

    Hi, mi GH:WT strum bar registers 2 strums when I strum downwards. strumming upwards works just fine. I’ve seen a couple of fixes in youtube but they requier solding and a new microswitch. I live in ecuador and its kinda hard for me to get a new switch here. any suggestions?

  29. Steve on Tue, 7th Jul 2009 11:43 pm 

    Hi Xavier,

    Yes, you can get the replacement switches right here – Guitar Hero Strummer Repair Kit

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  31. Crispy on Thu, 9th Jul 2009 9:51 am 


    After more searching on the internet I found out that some other PS3 gamers were having the same problem, whereas the guitar/drums would default to controller no.7 – 3 & 4 lights up on the guitar. This has been due to the latest FW 2.80 Sony & Activision are supposedly working on a fix but I did not even think to just reassign the controller to no.1 or 2 port!!!
    Hopefully other gamers who have this issue with the PS3 version have worked out what to do – hope this helps others in the same situation. Thanks for the initial help.

  32. Steve on Thu, 9th Jul 2009 10:36 am 

    Thanks very much Crispy! Hopefully you’ve helped a few other PS3 rockers out there too!

  33. jose on Sat, 11th Jul 2009 5:53 pm 


    I bought another GH:WT guitar and i change the neck, but it works all bottoms, i gues the problem is inside the guitar pleace help


  34. Erica on Sat, 11th Jul 2009 10:51 pm 

    Hey, I’m having problems with my guitar hero 3 controller! The whammy bar and guitar tilt are completely unresponsive. The back button is the only way I can activate the star power. All the tips to fix the whammy bar I have seen on the internet are regarding it being loose and hanging down but that is not my problem. Please help!

    Oh I forgot my other problem! On some songs when I play the notes it often sounds like it is out of tune (like an octave too low). How is this happening and can I do anything about it? Thanks!

  35. Steve on Sun, 12th Jul 2009 4:10 pm 

    Hi Erica,

    Sadly it seems like you need to get a new guitar! while a lot of things are easily fixed the whammy bar and tilt switches are not two of them and if the have broken replacing them will be a difficult job. You could of course buy another broken guitar with say, fret button problems, and just swap the neck out but reviving your guitar will be too much work I think, sorry!

    And about your other thing the notes come straight from the game to your speakers so if you are hearing the ‘wrong’ notes they have obviously been input into the game wrong (from your point of view) or your stereo is set up in such a way as it just seems that way i would say

  36. Erica on Sun, 12th Jul 2009 5:15 pm 

    Thanks Steve.

    Yeh, though that might be the case. That’s a useful tip though, in terms of getting another defective guitar.

    I also realised after playing earlier that the sound issue is linked with the broken whammy. Though the whammy has full original movement, it seems a whammy note is stuck and constantly playing. So any lingering (hold note) note is being played its out of tune! Thats why some songs sound so bad.

    The circuitry must be faulty.

    Cheers for your help though.

  37. Steve on Sun, 12th Jul 2009 5:45 pm 

    Hi Erica,

    Good call on identifying your ‘wrong note’ problem being related to the whammy bar! I’ll have to rememeber that one.

  38. tony rinaldo on Mon, 13th Jul 2009 11:15 am 

    i got the world tour drum three days ago but one of my stick holder has broke off now i have order a new stick holder and just need to no wot type of screw driver i would need to fix my world tour drum stick holder hope u can help many thanks tony Rinaldo

  39. Steve on Mon, 13th Jul 2009 3:25 pm 

    Hi Tony

    The drum stick holders are screwed in with a small phillips (+) screwdriver

  40. tony rinaldo on Mon, 13th Jul 2009 5:41 pm 

    is there anyway to get in to the drum without having to remove the back panel

  41. tony rinaldo on Mon, 13th Jul 2009 5:43 pm 

    could u also tell me how the world tour stick holder go on to the drum once u have open the drum up

  42. Aleydis on Tue, 14th Jul 2009 12:16 am 

    Any solution for cymbals wobble? I tried lowering them and they stopped wobbling but it feels uncomfortable for me to play like that. Fixing them up with some kind of adhesive tape is not a solution either, due to small room in my closet. :/

  43. Steve on Tue, 14th Jul 2009 1:15 am 

    Hi Aleydis

    If it is the stalks theat they sit on are wobbling then it is usually the 3 screws holding the base of the stalk. One is in the back panel , directly behind the base of the cymbal stalk and the other two are inside the drum kit so you will have to take the back off to get to them. Sometimes these screws come loose because of the constant vibration, if you have already lost the screw then you can swap one of the others into that position.

    Hope this helps

  44. Aleydis on Tue, 14th Jul 2009 11:29 pm 

    Thanks Steve. It worked for the yellow cymbal but not for the orange one. I think it has to do with the metal pole you pull up. It feels loose when extended.

  45. Steve on Tue, 14th Jul 2009 11:45 pm 

    Hi again Aleydis,

    The only place those poles attach is on the 3 screws at the bottom of the pole, due to how they extend some people do say they are too wobbly and decide to play with them in the down position (I can’t stand it myself)

    Glad it worked on one side though but these poles are a bit wobbly by design, think of them more like a real cymbal wobbling about as you hit it!

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  47. nik on Wed, 15th Jul 2009 5:58 pm 

    I’ve got the problem on my 360 wireless where you can’t hold down a sustained greed+red chord. It looks like the game is registering the yellow button being hit a fraction of a second after you strum, so your chord doesn’t count as a miss, but it will terminate the sustained aspect.

    think that xplaines it better lol

  48. Steve on Thu, 16th Jul 2009 6:23 pm 

    Hi Nik,

    Apart from the procedures detailed in the fret button post I don’t have much else to suggest. The circuit for the fret button is a bit complicated and if a problem occours it is usually best to change the whole thing ( like maybe get antoher neck to put on your guitar)

    Sorry bud! If you do try the repairs on the fret button page tell me how you get on!


  49. nik on Thu, 16th Jul 2009 10:19 pm 

    hi bud i think it maybe the body because seems to work when i strum up but not when i strum down lol very weird maybe easier just to pick up a new guitar i guess

  50. Nick on Fri, 17th Jul 2009 12:17 am 

    I just updated my PS3 software to 2.08 or something like that. Anyways, the second i did it, my guitar hero game (the instruments to be exact) stopped working. When I hit the button that syncs them with the game, the led lights flash for a couple of seconds and then 2 of them stay on (the 2nd and 4th). I am having the same problem on both my guitar and drum set. I know there’s a problem since there should only be one light on!!! Nothing responds now!

    Please help!

  51. Steve on Fri, 17th Jul 2009 11:07 am 

    Hi Nick

    I am not a PS3 man but Crispy (one of our readers here) had a similar problem and this is how he sorted it out


    After more searching on the internet I found out that some other PS3 gamers were having the same problem, whereas the guitar/drums would default to controller no.7 – 3 & 4 lights up on the guitar. This has been due to the latest FW 2.80 Sony & Activision are supposedly working on a fix but I did not even think to just reassign the controller to no.1 or 2 port!!!
    Hopefully other gamers who have this issue with the PS3 version have worked out what to do – hope this helps others in the same situation. Thanks for the initial help.

    So hopefully just reassign the controllers and your away!

  52. Nick on Sat, 18th Jul 2009 1:57 am 

    Wow, you guys are awesome! Thanks for the help…

    But…please forgive my ignorance, but how do you reassign a port???

  53. jose on Sat, 18th Jul 2009 7:31 am 

    Hi everyone, ok, i was looking for solution to my problem. i have a guitarhero WT for the wii, but sometimes when i’m playing my guitar starts to take the notes by itself. iwant to know how can i fix it, but i havent found anything pls help 🙁

  54. Steve on Sat, 18th Jul 2009 6:35 pm 

    Hi Jose

    Yes this problem is a common one and indicates one (or both) of the strumming switches inside your guitar have broken. The problem is working out which one (if it is only one) so to be sure of sorting the problem out you will need to change both switches have a look here

  55. zack on Sat, 18th Jul 2009 2:34 pm 

    One Day I Woke Up To Play Guitar Hero And The Red, Yellow and Blue Frets Did Not Work, Somebody Help Me!!

  56. Steve on Sat, 18th Jul 2009 6:38 pm 

    Hi Zack

    Have a look at this page dedicated to fret button problems

  57. Nick on Sat, 18th Jul 2009 4:43 pm 

    Drum Problems:

    I have a similar problem as one posted by Amy on June 21st ( see post below). My orange cymbal stopped working ( In the middle of a song, no less).

    I plugged it in place of the yellow cymbal and the cymbal itself worked fine. It looks like the problem is in the wire or the circuit board on the orange side.

    I opened the unit and all the wires seem securely fastened and un-damaged. I am going to follow your suggestion from an earlier post and swap the connector on the circuit board to test the wire .

    If that’s not it, I am assuming that it is a problem on the circuit board. What do you think?


    Amy’s post”
    I’m having problems with my drum kit. The yellow cymbal has stopped responding when it is on it’s proper tower. I move the cymbal head to the orange tower and it responds ok. The jack attached to the cymbal head is in tact. What do I need to check next?”

  58. Steve on Sat, 18th Jul 2009 6:42 pm 

    Hi Nick

    Yes you’re right, the first step need to be swapping the cymbal wires around on the circuit board to test the wires – I would expect this will be the problem as that is a lot more common than a circuit board problem. If, on the other hand, it is a circuit board problem then we have got repalcements in stock at the parts store and they are not difficult to replace – just unplug all the drum wires from the old one, remove the 2 small phillips screws holding the circuit board down and pop the new one in the same way.

    Keep us informed how you get on

    Thanks for visiting

  59. Tom on Tue, 21st Jul 2009 7:10 pm 

    Nick, I’m having trouble getting my cymbals (both of them) to register hits properly. I tried the other suggestions. I have to hit the cymbal directly in the center other wise it doesn’t register the hit or registers multiple hits. any suggestions would be appreciated.



  60. Steve on Fri, 24th Jul 2009 5:13 pm 

    Hi Tom

    If you have tried the other suggestions like gluing the sensors down to the cymbals or using a folded (concertina) piece of card underneath the sensor to push it up into the cymbal, the next thing to try would be the drum tuning kit mentioned here if that is not working for you then it will be a bad wire connection onto the piezo sensor and you will be able to fix it with our drum tuning kit also here

  61. yangboy on Thu, 23rd Jul 2009 10:56 am 

    Hello everyone, I have some problems with my les paul guitar PS3, I tried the Paper shim, rubber band methods, but doesn’t work.

    I test the problems by going to GHWT music studio.

    Doing “Burst Strumming” or whatever you call them (Many of these in Knights of Cydonia),
    I will have notes that does not register itself sometimes.
    I think my guitar also lags. When I play Before I Forget for GH 3, I’m missing a lot as the notes showed a bit later after I pressed. I could do this song with another guitar.
    How do I solve this problem? Thanks!

  62. Steve on Wed, 29th Jul 2009 8:25 pm 

    Hi Yangboy

    I would say your guitar is dying! GH3 guitars are very difficult to repair so I dont really know what else to suggest for you, hopefully the readers may be able to help?

    As for the lag the only option is to calibrate the lag from the menu, it is not specific to that guitar but to the TV


  63. Shaun on Thu, 23rd Jul 2009 9:44 pm 

    Hey there,
    My drum pads D-pad recently quit functioning properly. It seems that the left and right work well enough but the up and down have ceased all function. Any advice you can give would be much appreciated since it’s kind of hard to play the game at all if you can’t select difficulty and whatnot! Thanks in advance.

  64. Steve on Fri, 24th Jul 2009 5:17 pm 

    Hi Shaun

    I have not heard that one before but I do have replacement controller units for all the consoles at £9 each + P&P – email me through the contact us page if you would like more details

  65. Kevin Wakley on Tue, 28th Jul 2009 8:37 pm 

    Hi, i have had my guitar hero drum for quite a while now. this is my second set since on my first one my red drum quite working. Now on my new drums it was doin the same thing and i was out of warranty so i took it apart and i got the red drum to work but now wheneveri hit my red drum it plays my yellow one adn i am not even hitting my red one that hard. so what do i do?

  66. Steve on Wed, 29th Jul 2009 8:15 pm 

    Hi Kevin

    Other people have reported this too but I have never seen it in any of the kits I have repaired, I would appreciate anyone elses input on this if they have come across it. I would start by taking the yellow cymbal off and putting the orange cymbal on that side (above the red pad) and try that. This will tell you if the cymbal is at fault with loose wiring onto the piezo sensor which is being activated by the vibration in the drum kit, If this does not stop it then I would suggest going further with swapping things around until you have more information – then we should be able to help more.

  67. Derek on Tue, 28th Jul 2009 9:35 pm 

    2 things. 1. like jay, i have a whammy bar with my Guitar Hero 3 Les Paul (for ps3) and i think i can fix it but how can i open my guitar? the screws arent Flat heads or Phillips =(.
    2. My guitar hero world tour guitar wont strumm down =(.

  68. Steve on Wed, 29th Jul 2009 8:18 pm 

    Hi Derek

    The screws for your GH3 guitar are most likely Torx screws (T10 and maybe T6)

    If your GHWT guitar will not strum down you need our repair kit from here

  69. Marc on Fri, 31st Jul 2009 3:39 am 

    My strumbar on my GH3 guitar is very loud, even with the slightest touch. How do I fix this?

  70. Spike on Mon, 3rd Aug 2009 5:51 am 

    Hi guys.

    Yesterday a friend of mine hit a drum stick holder accidentally and it broke off and fell inside. I took it out and it doesn’t really look broken, just like it came off. The thing is, I can’t put it back in since the back side of the holder is too large to be attached from the outside. So I was wondering, do I have to unscrew the set from behind and open it to glue it? Any reccomendations on how to go about doing this? Thanks in advance.

  71. Steve on Tue, 4th Aug 2009 12:01 pm 

    Hi Spike

    If the drum stick holder came off it is broken, even if it looks fine it is broken im afraid. The whole unit for the stick holders is connected to the inside of the drums by 2 small screws. The unit itself is in 2 parts -one inside the drums and one that flicks out to rest your sticks on. I would imagine if you look at the base of the bit that has fallen out of your drums you will find it is the top peice that flicks out to put the drum sticks on and I think you may find that at its base there should be a bit protruding on each side which acts as a hinge I think one side will have come off. Sorry

  72. Barbara on Mon, 10th Aug 2009 6:13 pm 

    My orange cymbal (right side) stopped working. I tried the suggestions you gave to Amy (posted June 28, 2009).

    When I swapped cymbals, the right side still did not work, but the left side continued to work as usual. That seems to suggest it’s not a problem with the actual cymbal.

    I then took apart the back side and swapped cymbal wires with the white plugs. I could now play the orange drum on the left side – but the yellow drum did not work on the right side.

    What do I need to do now to repair it or continue to troubleshoot?

  73. Steve on Wed, 12th Aug 2009 11:30 am 

    Hi Barbara

    Good work on the troubleshooting! It makes it so much easier to try and give an answer when you have more information to hand!

    Anyway on to your issue, from the sounds of it your cymbal cable is broken (the way I read your question anyway) If this is the case you can get new ones from our parts store (where we have our new upgraded almost unbreakable ones!).

    If I have read your question wrong and swapping the cymbal cables is not sorting your problem out and your problem remains on one (right) side of your drum kit then I would suggest as a next step that you check the housing on the PCB that the cymbals plug into, make sure they have not come loose and if you take out the small screws in the PCB you will be able to look underneath and ensure the tiny solder contacts are still good. If there is a problem that is not the cymbal cable then I would suggest your most likely candidate for a solution would be a new PCB (Printed Circuit Board) have a look in the parts store for these too.

    Good luck

  74. Jennifer on Mon, 10th Aug 2009 7:26 pm 

    We just moved, and the first time we went to play we had problems with two of the instruments. Our guitar strum bar now only works when moved up, not down. The drums don’t seem to be responding at all. (We were trying to do a band, and couldn’t “join in” with the drums – so not sure if it’s just the green one not responding or all of them.) Suggestions???

  75. Steve on Wed, 12th Aug 2009 11:33 am 

    Hi Jennifer

    Your Guitar strum bar problem is a very common one have a look here for a repair kit

    With your drum problem you will have to provide a bit more info, like what console are you on, do any of the drum controls work or will the whole unit not connect to the console (you have tried the batteries I hope!)

    Get back and Ill see what I can do

  76. Kevin on Wed, 12th Aug 2009 9:26 pm 

    OK so we have came down to what we figure might be the problem is in the red or yellow drum because whenever i play one of them it diconnects my drums from my Playstation. i had got it fixed of it not playin the yellow one i had to turn down the sensativity but now i need to know what would cause my drum to just disconnect itself from the ps3?

  77. Steve on Wed, 12th Aug 2009 10:33 pm 

    Hi Kevin

    Sounds to me like you have got some faulty wiring somewhere but its hard to say where. Do the red lights on the controller unit stay lit when it disconnects or does it loose power too?

    Could be that the ribbon cable which connects the drum circuit board to the controller unit (the one with the playstation buttons on) is loose and breaks the connection when vibrated hard, could be a bad solder inside the controller unit, could even be a problem with the usb dongle. Give us a bit more info and ill try and help like does it loose connection when hit hard anywhere else or when you shake them?

  78. Degsy on Fri, 14th Aug 2009 10:37 am 

    I have looked through your site trying to find a whammy bar repair kit as the plastic spring locator has broken off both my guitars. There is a posting explaining how you helped a guy with the same problem, but I can’t find the repair kit to order! Degsy

  79. Steve on Sat, 15th Aug 2009 3:03 pm 

    Hi Degsy

    Sorry about that but we do not have any more of those whammy bar parts in stock if you want to send me some pics of what you are missing we may be able to help you find another solution


  80. Degsy on Wed, 19th Aug 2009 12:16 pm 

    There you go its just the whammy bar with no electrics, Thats the broken plastic activator on the paper as well. Cheers Degsy

  81. Paul on Wed, 19th Aug 2009 2:24 pm 

    Hey there,
    I’ve recently come across the problem of the red drum pad not working. I’ve ripped apart the drumset and i’m pretty sure i can find and fix the problem… If only i can get the 3 rubber plugs holding the red pad to the drumset off!
    I thought i’d ask here first. I’ve tried getting the plugs out but felt i was using too much force and i don’t want to break the stupid things!
    How do you get them out without breaking them? Is there a technique to it?
    Your help will be appreciated!

  82. Steve on Sun, 23rd Aug 2009 9:00 am 

    Hi Paul

    The trick to getting the drum pads off is a bit of paitence and some washing up liquid! You should put a bit of the washing up liquid on each of the 3 lugs then with one hand pushing the underside of the drumpad off the drumkit use a small screwdriver in the other hand to crush one side of the lug and allow it to start going through the hole. Once one edge of the lug starts to pass through the hole you will be able to use the screwdriver to encourage the rest of it to go through too.

  83. Mike on Mon, 24th Aug 2009 7:02 pm 

    Hi, I have recently been given a white rockband drum kit but unfortunately have Guitar Hero World Tour the man at GAME told me it would be okay ang still work only on the last level and this is fine for me. But when the drums get plugged into the wii the lights come on but it still says please connect wii drum controller and as you can guess i am still very upset as it was a present. So if anyone could help i would be extremely gratefull.


  84. Rohan George on Sun, 30th Aug 2009 12:05 pm 

    Hi All
    Well I’ve had my Guitar Hero World Tour wireless Guitar for a while now & it looks in quite perfect condition. The problem is neither of the start buttons work so I can’t play my songs and access the quickplay feature. Could you help please?