FAQ’s

Have a look through our list of frequently asked questions if there is anything you need to know, if you have a question about a topic we have not covered please

• What do you get with a strummer repair kit? - the kit contains 1 or 2 switches and printed fitting instructions, you will also get an email when your item is dispatched and this will include a download link for an extra copy of the instructions in high resolution colour PDF format
• Should I buy a single or double repair kit? - In 90% of the guitars we see, only 1 switch ever really breaks but as it only takes an extra minute or two to fit a second switch it is something you should consider which is why we offer heavy discounts on the second switch
• How long will shipping take? - See our shipping information page
• I have never soldered before, can I still perform these repairs? - Soldering is not a difficult thing to pick up and with a bit of patience and half an hour practise you should be fine. You can view a good soldering guide to give you some pointers.
• What happens if I have any trouble with the fitting? - We provide full email support for all customers and troubleshooting guide if needed
• I don't have a Palpal account but I want something you have advertised - You can still add items to your cart and pay without ever signing up for a Paypal account if you don't want one, you will be given a link to pay with credit card at the checkout stage and you can do this without registering with paypal at all.
• You dont have my local currency listed can I still buy from you? - Yes just select your prefered currency from the list and Paypal will exchange it automatically and at no charge to you.
• Why can I not add items of different currencies to my shopping cart? - Paypal will only allow payments in one currency at a time you will need to checkout or empty a cart of one currency before you can start another currency
• I'm looking for a repair / part that I cannot find on your site - We keep a large amount of stock for lots of GH products, use the link  or give us a call on 0800 072 3870 to ask us if we have what you are looking for!